This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Will not print correctly. Splits pages vertically in half

  • 2 antwoorde
  • 4 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

warkel
warkel
more options

Firefox will not format my pages correctly for printing. All pages are split vertically in half.

Firefox will not format my pages correctly for printing. All pages are split vertically in half.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Does that happen with all three printers?

Your Deskjet seems to have one really messed up preference set:
print.printer_HP_DeskJet_830C/832C.print_paper_size 3801127

I don't recall ever seeing that particular preference before. Right below that pref are settings that are normally seen for paper_size:
....print_paper_size_type & ....print_paper_size_unit 0

I don't know what that pref is for, but it sure looks like a faulty setting.

Try the reset described here for just that one printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension, you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)