This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Norton Confidential says that I am not protected when web browsing unless I use Firefox version 1.5. However, I actually use version 3.6.10. What's the problem?

more options

I use Foxfire Version 3.6.10. Whenever I boot Firefox, I get the following message: "This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing protection requires Firefox 1.5 or later."

Note that my version of Norton Confidential is Version 1.2.1 (36).

I use Foxfire Version 3.6.10. Whenever I boot Firefox, I get the following message: "This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing protection requires Firefox 1.5 or later." Note that my version of Norton Confidential is Version 1.2.1 (36).

All Replies (1)

more options

See Norton support for help with that issue.
http://norton.lithium.com/norton/