This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I updated from 3.6.11 to 3.6.12 this morning on my Mac OS X 10.4.11, none of my bookmarks were imported.

  • 2 antwoorde
  • 20 hierdie probleem
  • 19 views
  • Laaste antwoord deur jjbrown5

more options

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

When I tried to use the restore option, it wouldn't work. I downloaded another 3.6.12 version thinking it may have had a glitch. It also didn't have my bookmarks and wouldn't restore them. In desperation I copied an 3.6.3 version of Firefox from an older Mac onto the one I'm using and was able to restore the bookmarks. However, I have to restore the same file twice before all the bookmarks are restored. But when I try to organize the bookmarks, none of them show up in the Library window. And if I close Firefox and restart it, all the bookmarks are lost and I have to restore them again. Even new bookmarks that I add in are lost on restart. Any suggestions?

Gekose oplossing

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

Lees dié antwoord in konteks 👍 2

All Replies (2)

more options

Gekose oplossing

This issue can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks, cor-el! I usually depend on tech support to fix an issue like this but your post directed me to a web page that explained clearly and simply how to reset the bookmark functions. When I restart, all my bookmarks are still there and I've able to save and organize new bookmarks!