Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The Import item is grayed out in the File menu. How do I activate it?

  • 1 antwoord
  • 6 hierdie probleem
  • 21 views
  • Laaste antwoord deur cor-el

more options

I want to import my favorites from Internet Explorer, but under the File menu, the Import item is grayed out. How do I make it available?

I want to import my favorites from Internet Explorer, but under the File menu, the Import item is grayed out. How do I make it available?

All Replies (1)

more options
  • Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

You also export the Favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.

  • Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
  • Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File

See also http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file")