This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is attempting up date and keeps failing.

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

chrissparling
chrissparling
more options

I get this message over and over. Whether or not firefox is running.

The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try

I get this message over and over. Whether or not firefox is running. The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See How to fix the Update Failed error message when updating Firefox