This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Noticed horizontal black bar between tool bar and navigation bar after trial run of Registry Mechanic. Now I can't get rid of the black bar. Any suggestions?

  • 2 antwoorde
  • 20 hierdie probleem
  • 1 view
  • Laaste antwoord deur Pal_Joey

martin2
martin2
more options

Solid black bar running across the screen between the tool bar and the navigation bar, approximately 1/4 inch thick. Unable to delete or alter in any way.

Solid black bar running across the screen between the tool bar and the navigation bar, approximately 1/4 inch thick. Unable to delete or alter in any way.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue. You can see the toolbars in View > Toolbars.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

Pal_Joey
Pal_Joey
more options

I upgraded to Firefox 3.6 and found the black bar.

I went through the plug in and safe mode scenarios before I came across the Zone Alarm toolbar tip

Once this was disabled <View, Toolbars, untick Zone Alarm>

Thank you someone