Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am getting complaints from links that Firefox is already running and needs to be closed when it is not visibly running. But, I do find it as a process that IS running. What gives?

  • 1 antwoord
  • 8 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

I click on a link in an E-mail. It complains that Firefox is already running and I must close it. Firefox is NOT visibly running. I check via Task Manager to verify. I find Firefox is running as a process. I kill the process and then can proceed. I did use Firefox earlier and closed it.

I click on a link in an E-mail. It complains that Firefox is already running and I must close it. Firefox is NOT visibly running. I check via Task Manager to verify. I find Firefox is running as a process. I kill the process and then can proceed. I did use Firefox earlier and closed it.

All Replies (1)

more options

Make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).

If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
You can send links from other programs to a Firefox instance that is started with -no-remote, you need to drag links in a Firefox window in such cases.

See http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile