This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hello. I went to Tools, Plug-ins and check for updates as I do once a week, every week, and yet now, after checking, Firefox says 'no plug-ins detected'. My plug-ins are still all there in Tools, Add-ons, so why am I getting this message?

  • 2 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur Anais12

more options

I check my plug-is for updates once a week, yet as of today, despite the fact that my plug-ins are all still there in Tools, plug-ins, after I click on the find updates button, I get the usual screen that tells me Firefox is checking for updates to my plug-ins, but then I get the message saying 'No plug-ins detected.' This has never happened before and it means I can't check for updates to my plug-ins.

I check my plug-is for updates once a week, yet as of today, despite the fact that my plug-ins are all still there in Tools, plug-ins, after I click on the find updates button, I get the usual screen that tells me Firefox is checking for updates to my plug-ins, but then I get the message saying 'No plug-ins detected.' This has never happened before and it means I can't check for updates to my plug-ins.

All Replies (2)

more options

There is a fault with the plugin check service, Mozilla are looking into it.

more options

Hello, thank you for letting me know.

Gewysig op deur Anais12