This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do I need to enter a URL twice, in succession, before being taken to the website?

  • 3 antwoorde
  • 17 hierdie probleem
  • 1 view
  • Laaste antwoord deur daniel347x

kjeddings
kjeddings
more options

When I type a URL in the address bar, I'm now taken to another Firefox page, with almost no text just a lot of balckness, and need to re-enter the URL in the address bar. This time, I am taken to the website. This started a month ago. Don't know why it changed, but I'd like to change it back so it's necessary to enter a URL only once before being taken to the website. Thanks for any help you can offer. Kevin

When I type a URL in the address bar, I'm now taken to another Firefox page, with almost no text just a lot of balckness, and need to re-enter the URL in the address bar. This time, I am taken to the website. This started a month ago. Don't know why it changed, but I'd like to change it back so it's necessary to enter a URL only once before being taken to the website. Thanks for any help you can offer. Kevin

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

See also:

kjeddings
kjeddings Vraag-eienaar
more options

Thank you for your suggestions. I started Firefox in the safe mode, then restarted, but the problem persisted. As suggested, I then started Firefox in the safe mode, clicked "Reset toolbars and controls," clicked "Make Changes and Restart", and the problem persisted.  :(

daniel347x
daniel347x
more options

Looks like this is a Tab Mix Plus error. See http://tmp.garyr.net/forum/viewtopic.php?f=2&t=15690 ... where updating TMP to the latest fixes the problem.