This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

virus has gotten into my bookmarks and taken over headlines too

  • 2 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Whitney588
Whitney588
more options

When I click on any of my bookmarks, I always get a BBC web site. Also my headlines area also gets nothing but BBC news. I erased all my bookmarks and started over but the problem is back. How do I correct the problem? And stop something like this from happening again.

When I click on any of my bookmarks, I always get a BBC web site. Also my headlines area also gets nothing but BBC news. I erased all my bookmarks and started over but the problem is back. How do I correct the problem? And stop something like this from happening again.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

It is not a virus, the file that stores bookmarks is likely to be damaged. For details of how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.