This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

restore bookmarks does not work

  • 1 antwoord
  • 3 hierdie probleem
  • 17 views
  • Laaste antwoord deur cor-el

jmcdaniel
jmcdaniel
more options

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does that file have a .json file extension (right-click: Properties) ?