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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

'cant replace older version with newer one '-insufficient privileges'

  • 1 antwoord
  • 40 hierdie probleem
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  • Laaste antwoord deur cor-el

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Attempted to update to Firefox 3.6 on my MAC OSX 10.4 desktop. Downloaded file, dragged into applications , then couldnt replace the older file with update ...message was I have ' insufficient privileges'

Attempted to update to Firefox 3.6 on my MAC OSX 10.4 desktop. Downloaded file, dragged into applications , then couldnt replace the older file with update ...message was I have ' insufficient privileges'

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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