This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Missing icons on some screens, e.g., print/run buttons, Add to Shopping Cart, etc

  • 1 antwoord
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

All Replies (1)

more options

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: