Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Suddenly Can't Log In to Twitter

  • 4 antwoorde
  • 30 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

Was working fine a couple of days ago, haven't added anything in the meantime. I can't login through the Twitter site, or use Shareholic or sharing links on sites to post to Twitter. I can post fine through Seesmic Desktop, but not on the web. Can login through Iron or IE fine.

I've cleared my cookies, run CCleaner, checked for updates, etc.

I was using a video site the other day, Watch Series, which changed it's URL from a .com to a .eu, and could not use that through Twitter, but figured that was their problem, since I could view it fine with other browsers.

Right after that is when I could suddenly not login to Twitter.

Was working fine a couple of days ago, haven't added anything in the meantime. I can't login through the Twitter site, or use Shareholic or sharing links on sites to post to Twitter. I can post fine through Seesmic Desktop, but not on the web. Can login through Iron or IE fine. I've cleared my cookies, run CCleaner, checked for updates, etc. I was using a video site the other day, Watch Series, which changed it's URL from a .com to a .eu, and could not use that through Twitter, but figured that was their problem, since I could view it fine with other browsers. Right after that is when I could suddenly not login to Twitter.

Gewysig op deur MaddieG

All Replies (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

Nope, doesn't work in safe mode either. I get a sign-in box, but it won't take. I only use the default theme, never used any special themes.

ETA: Uninstalled and reinstalled...no joy. Can sign in fine in Iron or IE.

ETA: Did another clean install, restored everything through a MozBackup restore. Still no joy. Reading that others are having this same problem.

Gewysig op deur MaddieG

more options

I found out what was wrong. I had bookmarked some pages on a site today, and evidently, they corrupted the bookmarks file. I restored with a stored HTML from a couple of days ago, and now I can sign in fine. Of course, I had to do a clean install, and now have to reinstall all my add-ons, but life goes on.

more options

Be aware that using software like CCleaner can cause problems with files in the Firefox Profile Folder.
It is always better to use build-in Firefox means to cleanup and remove personal data.

See Delete browsing, search and download history on Firefox