This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot get update to load on disk. going from 2.0.0.20 to 3.6.13

  • 3 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

I have downloaded the update for 3.6.13.dmg to download file. file will not open because of file corruption message. I havve deleted downloads and re-downloaded several times with same error message.

I have downloaded the update for 3.6.13.dmg to download file. file will not open because of file corruption message. I havve deleted downloads and re-downloaded several times with same error message.

All Replies (3)

more options

You are using Mac OS version 10.3.9. Unfortunately, Firefox 3.6.13 does not suppot it. You need to have atleast Mac OS 10.4 or above.
Firefox 2.0.0.20 is the last version that runs on OS X 10.3.9.
You can try other browsers like Opera 9.

more options

I have not received an answer to my question. I have downloaded Firefox 3.6 to my Mac OS 10.5

It sits on the desktop and does not replace The original-It says I already have one version active and can not open the 2nd.

How do I close the original and replace it with the newer version and retain all my bookmarks and files associated with the older version.

more options

@slonde:

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.