This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I've downloaded Firefox 3.6 in order to upgrade to prevent online attacks as advised but when I try to drag teh new icon into the applications folder it says I do not have sufficient priviledges??

  • 1 antwoord
  • 6 hierdie probleem
  • 18 views
  • Laaste antwoord deur cor-el

PaulineDown3
PaulineDown3
more options

I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

I've had an 'urgent' message telling me to upgrade Firefox to 3.6.6 in order to prevent online attacks but when I try to drag the newly downloaded icon into the applications folder a message comes up saying I do not have sufficient priviledges. Can you explain why and what I have to do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.