This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

web sites are telling me I don't have firefox but I do and have had for years. I just updated and what am I doing wrong

  • 2 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur TonyE

more options

I hadn't used my computer for awhile and when I started using it again It asked me to update Firefox. I did the appropriate clicking to install the upgrade and I still get have a problem. The message as soon as I launch it says URGENT need to upgrade. I thought I already did. I know I'm doing something wrong or not doing something. For instance youtube says i need to upgrade my browser. I have I thought.

I hadn't used my computer for awhile and when I started using it again It asked me to update Firefox. I did the appropriate clicking to install the upgrade and I still get have a problem. The message as soon as I launch it says URGENT need to upgrade. I thought I already did. I know I'm doing something wrong or not doing something. For instance youtube says i need to upgrade my browser. I have I thought.

All Replies (2)

more options

Firefox 2.0.0.20 is the last ever release from Mozilla for Mac OSX 10.3.9 and earlier versions.
Many popular websites are restricting access for Firefox 2 and IE6, so you're between a rock and a hard place with that old Mac, as far as Firefox goes.

Give Classzilla browser a tryout.
http://www.floodgap.com/software/classilla/

more options

What version of the Mac OS do you have?

If you have OS X 10.3.9 or earlier you will not be able to upgrade, Firefox 2.0.0.20 was the last version that will work.

Firefox 3, 3.5 and 3.6 require at least OS X 10.4, and Firefox 4 will require at least OS X 10.5 and an Intel Mac.