This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am using ver. 3.6.13 with windows 7 and the dounloaded files are getting automatically deleted after compliting download.

  • 2 antwoorde
  • 4 hierdie probleem
  • 3 views
  • Laaste antwoord deur sddhande

more options

The files get downloaded , progress is shown in downloads window, file with increasing size is present in download directory, but when download is 100% complete, the file gets erased.

The files get downloaded , progress is shown in downloads window, file with increasing size is present in download directory, but when download is 100% complete, the file gets erased.

All Replies (2)

more options

I believe the files are being downloaded to the downloads folder and not the desktop. You can change this under options.

more options

The files are being downloaded in specified folder in options but are getting deleted after 100% downloading.