This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't update, error message says I don't have system permission. There is no admin account on this computer. It only has one user.

  • 1 antwoord
  • 18 hierdie probleem
  • 9 views
  • Laaste antwoord deur cor-el

more options

This is a one-user Mac running snow leopard. I don't think I ever set up an admin account since I am the only user. Why can't I update Firefox?

This is a one-user Mac running snow leopard. I don't think I ever set up an admin account since I am the only user. Why can't I update Firefox?

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.