This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

have an imac with snow leopard and Firefox 3.6.13. On a prompt downloaded and installed Firefox 3.6.16. Firefox opening Screen still shows 3.6.13. Have done this twice with the same result. Any help?

  • 2 antwoorde
  • 4 hierdie probleem
  • 11 views
  • Laaste antwoord deur jack206

more options

Imac, processor Intel core i3, Mac OS X version 3.6.6. On opening Firefox 3.6.13 firefox screen suggests downloading latest version. Have downloaded and installed Firefox 3.6.15 (sorry typing error in previous entry). On opening Firefox, screen still shows 3.6.13 as the operating version although "Get info" shows that updating has been done. Thinking I may have made a mistake I have done this twice with the same result. The screen is still telling me to update.

Not really a problem using Firefox but I would like to know which version I am using.

Imac, processor Intel core i3, Mac OS X version 3.6.6. On opening Firefox 3.6.13 firefox screen suggests downloading latest version. Have downloaded and installed Firefox 3.6.15 (sorry typing error in previous entry). On opening Firefox, screen still shows 3.6.13 as the operating version although "Get info" shows that updating has been done. Thinking I may have made a mistake I have done this twice with the same result. The screen is still telling me to update. Not really a problem using Firefox but I would like to know which version I am using.

All Replies (2)

more options

Your user agent in the More system details list shows that you have the Firefox 3.6.15 version

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-GB; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15

Where do you see "3.6.13" ?

more options

At the top of the firefox home page in large numbers