This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Updated to 3.6.15 but, "About Mozilla Firefox"shows 3.6.13

  • 2 antwoorde
  • 39 hierdie probleem
  • 24 views
  • Laaste antwoord deur carpentercm

carpentercm
carpentercm
more options

Hello,

Updated via "Check for updates" to latest version. Further check indicates program is up to date and no update available. However, "About Mozilla Firefox" shows version 3.6.13, Plain confusing. Edit: (Please note, it applies to laptop and NOT the system used to post this issue.)

Hello, Updated via "Check for updates" to latest version. Further check indicates program is up to date and no update available. However, "About Mozilla Firefox" shows version 3.6.13, Plain confusing. Edit: (Please note, it applies to laptop and NOT the system used to post this issue.)

Gewysig op deur carpentercm

Gekose oplossing

If you had posted from the laptop the System information provided may have helped. You could have some long forgotten plugin or other software that is affecting the laptop, or it could be malware.

Have a look at How to reset the default user agent on Firefox and the information about checking and resetting the user agent string.

Lees dié antwoord in konteks 👍 0

All Replies (2)

John99
John99
more options

Gekose oplossing

If you had posted from the laptop the System information provided may have helped. You could have some long forgotten plugin or other software that is affecting the laptop, or it could be malware.

Have a look at How to reset the default user agent on Firefox and the information about checking and resetting the user agent string.

carpentercm
carpentercm Vraag-eienaar
more options

John99, thanks for the information.

I will check the link you provided and reset "Three preferences" noted.

As the laptop is not here with me, the following applies:

Win XP pro SP3

FF extentions; ONLY flashgot, flashblock and adblock FF plugins; shockwaveFlash, Foxit (pdf) reader, standard Java plugins, and FF default plugin. All up to date.

Regards,