This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When i try to watch youtube videos on Firefox no video comes up what can i do to solve this?

  • 1 antwoord
  • 292 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

mcgrufer
mcgrufer
more options

This problem has never happened to me before. I had been watching videos about three days ago then i went out of town for a few days and now no video comes up just a black square where the video should be. There is no loading circle or play or pause button or anything. I right clicked the black box and it said Movie not loaded and About Adobe Flash Player 10.2.152.32... which if clicked on brings you to: http://www.adobe.com/software/flash/about/. So i tried refreshing the page and trying other videos and nothing. I also tried restarting my computer and re downloading adobe flash player to Firefox still nothing. So i tried watching videos on internet explorer and they worked so I'm wondering whats going on? So please if you know anything about this or how to fix it please let me know as soon as possible.

Thanks! :-)

This problem has never happened to me before. I had been watching videos about three days ago then i went out of town for a few days and now no video comes up just a black square where the video should be. There is no loading circle or play or pause button or anything. I right clicked the black box and it said Movie not loaded and About Adobe Flash Player 10.2.152.32... which if clicked on brings you to: http://www.adobe.com/software/flash/about/. So i tried refreshing the page and trying other videos and nothing. I also tried restarting my computer and re downloading adobe flash player to Firefox still nothing. So i tried watching videos on internet explorer and they worked so I'm wondering whats going on? So please if you know anything about this or how to fix it please let me know as soon as possible. Thanks! :-)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

You can try to change the protocol in the URL from http:// to https://