Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Please confirm you are not a Robot does not display words, or text entry area!

  • 2 antwoorde
  • 56 hierdie probleem
  • 1 view
  • Laaste antwoord deur ISGoodwin

ISGoodwin
ISGoodwin
more options

When I try to set up a new Sync account, I get to the Robot section with the words "Please confirm you are not a Robot". There are no words, or anywhere to type. I do have a screen image. If I click next, obviously, I get the error "incorrect words, try again"...

Is this my setup, or something odd?

When I try to set up a new Sync account, I get to the Robot section with the words "Please confirm you are not a Robot". There are no words, or anywhere to type. I do have a screen image. If I click next, obviously, I get the error "incorrect words, try again"... Is this my setup, or something odd?

All Replies (2)

remarklin@gmail.com
remarklin@gmail.com
more options

http://support.mozilla.com/en-US/questions/794781

this is same question written in Chinese, the reply reminded me.... I found my question is the "Request Policy" plug-in blocks the request of confirmation image, other adblock-like plug-in may got the same problem, allow requests before sync setting, try it!....

Gewysig op deur remarklin@gmail.com

ISGoodwin
ISGoodwin Vraag-eienaar
more options

The only add-on that should be blocking anything is Adblock Plus. I disabled it and tried again without any different results. I do have HTTPS-Everywhere as well, but that shouldn't affect anything either.

Anyway, including image of the dialog box as I see it!