This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

menu bar with file, edit and view are still there not the new drop down new file bar

  • 1 antwoord
  • 5 hierdie probleem
  • 18 views
  • Laaste antwoord deur cor-el

jkiejr
jkiejr
more options

downloaded the new version of firefox and the new drop down menu bar that has file,edit,view and history, stuff like that is still there. i have what looks like a broken photo or missing picture square

downloaded the new version of firefox and the new drop down menu bar that has file,edit,view and history, stuff like that is still there. i have what looks like a broken photo or missing picture square

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"