This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't install firefox 4 on iMac

more options

When I drag the Firefox install icon to the Applications icon on the pop-up, I get a message that it can't install "because you don't have access to all the items" or such...

When I drag the Firefox install icon to the Applications icon on the pop-up, I get a message that it can't install "because you don't have access to all the items" or such...

All Replies (1)

more options

Try deleting Firefox from your applications folder (it may ask for your admin password to do this). If you can delete Firefox you then should be able to copy over the new version.