This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

BBC iplayer won't load in full screen mode on the new version (4) but work in 3.6.16

  • 3 antwoorde
  • 158 hierdie probleem
  • 16 views
  • Laaste antwoord deur tfoot

more options

Odd things!

Problem: BBC iplayer footage will not show in full screen on Firefox 4 - sound is running but just shows a black full size screen, indicating that its gone to full screen mode but nothing is displayed.

Odd things! Problem: BBC iplayer footage will not show in full screen on Firefox 4 - sound is running but just shows a black full size screen, indicating that its gone to full screen mode but nothing is displayed.

All Replies (3)

more options

I have the same problem... when you try to open the video in full screen, do you get dotted white lines up the edges? And when you return to normal size is the video frozen until you click away from it? Extremely annoying having to use safari still only for iplayer, please fix this soon!

more options

It does still work but you have to switch to full screen as the stream is being loaded at the beginning. Also even though the screen is black in full screen, the controls still work. I have found reseting the time index back to the beginning also brings up the video. However I do agree this needs to be fixed very soon, but there are ways around to avoid using other browsers!

more options

Following on from the point about switching to full screen while loading: If you click the button to change the video size, and then switch to full screen while it's loading, that seems to work too. Still, it's a very annoying problem.