This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Ever since I upgraded to 4 I get TypeError: Components classes(CID is undefined) And am having trouble gifting in Facebook?

  • 2 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur Madyus

more options

Never had this type of problem with old FireFox! All my Java is updated. This is very frustrating cause I use Facebook and play their games everyday, and It will not let me send gifts. But if I go to Internet Explorer (which I hate), and Google Chrome, I have no problems at all. Need some help to get this resolved

Never had this type of problem with old FireFox! All my Java is updated. This is very frustrating cause I use Facebook and play their games everyday, and It will not let me send gifts. But if I go to Internet Explorer (which I hate), and Google Chrome, I have no problems at all. Need some help to get this resolved

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I seem to have rid myself of the TypeError situation. I had some programs blocked at start up which were always blocked I allowed them to be on and I also turned off the excellorator. And I no longer get that error. But I still cannot give gifts in my facebook games, so I have to go to Google Chrome to play the games