This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have an HP simplepass fingerprint scanner on my computer, the scanner used to pop up on the old firefox so I could log in to the site, so why doesn't it work on the new version of firefox?

  • 1 antwoord
  • 11 hierdie probleem
  • 6 views
  • Laaste antwoord deur the-edmeister

more options

There is a fingerprint scanner on my computer that stores log in information so when the site loads I have the option of scanning my finger to log in. Ever since I upgraded to Firefox 4.0 this feature hasn't been working.

There is a fingerprint scanner on my computer that stores log in information so when the site loads I have the option of scanning my finger to log in. Ever since I upgraded to Firefox 4.0 this feature hasn't been working.

All Replies (1)

more options

See if HP has an update for that fingerprint scanner program.