This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

WebGL unavailable, recommends graphics driver update, but tried and udated graphics driver crashes system. Now what? Works fine on Google Chrome though.

  • 4 antwoorde
  • 163 hierdie probleem
  • 1 view
  • Laaste antwoord deur cuong1104

more options

WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)"

It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system.

Chrome works fine though (e.g.

WebGL demos don't work. "On the Help/Troubleshooting Information" it says: "WebGL Renderer(WebGL unavailable)" It suggests upgrading my driver to the "version 257.21 or newer". I tried the latest driver from NVidia, but it crashes my system. Chrome works fine though (e.g.

Gewysig op deur alepyro

Gekose oplossing

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

Lees dié antwoord in konteks 👍 3

All Replies (4)

more options

Do you set "webgl.force_osmesa" to true in "about:config"? Set "webgl.force_osmesa" to false, set webgl.prefer-native-gl to true, and restart firefox try again.

My notebook is G 105M, I update to 266.58 driver and set "webgl.force_osmesa" to false , the firefox 4.0 and Minefield could run webGL

Gewysig op deur cz666

more options

Gekose oplossing

Sorry to hear that the newer driver crashes your system, but that is the problem that needs to get solved here. Try reporting to your computer manufacturer or to NVIDIA.

For what it's worth, Google Chrome's next version has adopted our blacklisting rule and is now also requiring NVIDIA 257.21 or newer: http://src.chromium.org/viewvc/chrome/trunk/src/chrome/browser/resources/software_rendering_list.json

more options

Managed to get the latest driver from nVidia installed, thanks to support from Dell. Just needed the latest chipset drivers from Dell so that there were no conflicts with the nVidia driver.

WebGL working now :-)

more options

''# chữ nghiêng''