This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot view files from utube.

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

When on utube, I cant view movies or video. Says I need to download new version of adobe flash player. But I have downloaded current version. But still cant view videos.

When on utube, I cant view movies or video. Says I need to download new version of adobe flash player. But I have downloaded current version. But still cant view videos.

All Replies (1)

more options

IE uses an ActiveX control to handle Flash objects.
Firefox uses a different NPAPI plugin.
You can get the latest version of Flash Player here: http://get.adobe.com/flashplayer/

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
See:

Download the Flash Player via this page: Troubleshoot Flash Player installation for Windows

You may have to run the Flash installer as Administrator (right-click: Run as ...) to get access rights for installing the files and modifying the registry.