This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 4 won't show Facebook friends' photos.

  • 5 antwoorde
  • 50 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

Since upgrading to 4.0, I cannot see friends' photos on my Facebook home page. I have gone through the click the icon, media tab and checked all the entries. None are checked. I have restarted with all add-ons off. I have read anything I can find in the forum.

If anyone has a fix for this problem, then I would be very much obliged to hear it.

Mac OSX, 10.6.7

Thanks for reading,

James

Since upgrading to 4.0, I cannot see friends' photos on my Facebook home page. I have gone through the click the icon, media tab and checked all the entries. None are checked. I have restarted with all add-ons off. I have read anything I can find in the forum. If anyone has a fix for this problem, then I would be very much obliged to hear it. Mac OSX, 10.6.7 Thanks for reading, James

All Replies (5)

more options

It is possible that you clicked "Block Images" in the right-click context menu while saving an image. See:

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
more options

Thanks cor-el for your response. I had already done the stuff under the favicon. I did it again. The documentation on the mozilla site is out of date for FF4.0 Mac, but I managed to find what it was talking about. Under preferences, I have Facebook specifically allowing images to load.

Facebook worked in ff3.x. I am not sure why the developers decided to hand out a broken version for 4.0. What I am complaining about works just fine in Safari.

Thanks for taking the time. Unfortunately it still doesn't work.

James

more options

Did you find any exceptions set for images?

Firefox > Preferences > Content: Load Images > Exceptions


Facebook uses several servers (e.g. *.fbcdn.net) to store images and you may not recognize the server.

more options

cor-el, again, thanks for following up. The only entry in the Exceptions is:

www.facebook.com Status: allow

But this is weird. I started using Safari because of this FF problem. Because I prefer FF as a browser, I drifted back to it. Now my Facebook friend's photos show. I changed nothing on the FF preferences. Perhaps making Safari my default browser taught Firefox a lesson and it decided to behave. Who knows?

Thanks for taking the time for me.

James

more options

Did you scroll through all the images in Tools > Page Info > Media ?

Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.


You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.