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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when I need to confirm Im not a robot I can only view a blank window. Why?

  • 3 antwoorde
  • 10 hierdie probleem
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  • Laaste antwoord deur John99

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When I'm setting up my Firefox sync in my Mac Book pro to link it with my I phone 4 after few steps, the browser asks If I'm a robot?, but no secret word is displayed on the window, instead I have a blank window. Whats wrong?

When I'm setting up my Firefox sync in my Mac Book pro to link it with my I phone 4 after few steps, the browser asks If I'm a robot?, but no secret word is displayed on the window, instead I have a blank window. Whats wrong?

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I have seen a couple of posts about this, all I can suggest is see

Fix problems that cause images to not show
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Hello all, I have the answer.

You need ADOBE SHOCKWAVE. I had the exact same issue, tried some stuff to no avail. This morning it occurred to me that one more plugin was missing. After installing Adobe Shockwave I am able to see the catchpha.

Running: Windows 7 64-bit

--Boss of the Interwebz out--

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I have not tried Sync, but if FlashPlayer is needed for the process that should be explained in the instructions.