This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Upgraded to 4.0 - but lost Norton toolbar and auto-designation of sites as safe or not. Want to go back to prior 3.6 version. How do I do this?

  • 2 antwoorde
  • 5 hierdie probleem
  • 3 views
  • Laaste antwoord deur the-edmeister

more options

When I upgraded to 4.0 I no longer have an auto feature of when I google web sites and get a long list of sites there is no indicator if it is a safe website or potentially malicious website. I had this feature in prior version with my Norton 360 antivirus software. With 4.0 it does not exist.

I need to go back to prior 3.6... version without losing all my bookmark settings and personalization features. How do I do this?

When I upgraded to 4.0 I no longer have an auto feature of when I google web sites and get a long list of sites there is no indicator if it is a safe website or potentially malicious website. I had this feature in prior version with my Norton 360 antivirus software. With 4.0 it does not exist. I need to go back to prior 3.6... version without losing all my bookmark settings and personalization features. How do I do this?

All Replies (2)

more options

Norton is due to release a patch for both IE9 and Firefox 4 in May. See Norton compatibility with IE9 and FF4

To revert to 3.6.16, do the following.

  • Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
  • Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
  • Finally run the installation file you downloaded.

Actually, Firefox 4 does have a means of identifying untrusted sites. See How do I tell if my connection to a website is secure?

Gewysig op deur Xircal

more options