Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't open email. Get "Bad Request" prompt.

  • 1 antwoord
  • 9 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

detanna
detanna
more options

Installed Firefox 4 on iMac 27. Can connect to the web with no problem. When trying to access my email through yahoo, get "Bad Request" prompt and can't open.

Installed Firefox 4 on iMac 27. Can connect to the web with no problem. When trying to access my email through yahoo, get "Bad Request" prompt and can't open.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"