This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The wording on taskbar buttons does not show chinese characters, and instead shows several question marks (???) only.

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

The wording on taskbar button which is located at the bottom of the screen should show the name of the website, but if the website is not in English, say in Chinese, the wording will not appear in Chinese, but instead shows in several question marks.

The wording on taskbar button which is located at the bottom of the screen should show the name of the website, but if the website is not in English, say in Chinese, the wording will not appear in Chinese, but instead shows in several question marks.

All Replies (3)

more options

Make sure that you have installed East Asian language support:

more options

I don't think the reply above will solve the problem because I have installed the East Asian language. And the problem only happens in Firefox only and does not happen in internet explorer.

more options

In that case there may be a problem with the font that is used to display that text and you may need to reinstall that font or select another font in the Windows advanced display settings.