This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have to keep my cursor moving in order for firefox to process.

  • 1 antwoord
  • 12 hierdie probleem
  • 10 views
  • Laaste antwoord deur cor-el

more options

If I stop moving my cursor, firefox stops processing. There is a new icon beside the tab title, that is a circle with a dot that travels around the circle and then circle turns green and rotates. Both these will stop moving IF I have stopped moving my cursor/mouse. I dont' have this problem in explorer but I prefer firefox. This just started the second day after I upgraded to newest version. This happens on every page, even logging into email or facebook, I have to keep the cursor moving in order for firefox to process and progress to the next page.

If I stop moving my cursor, firefox stops processing. There is a new icon beside the tab title, that is a circle with a dot that travels around the circle and then circle turns green and rotates. Both these will stop moving IF I have stopped moving my cursor/mouse. I dont' have this problem in explorer but I prefer firefox. This just started the second day after I upgraded to newest version. This happens on every page, even logging into email or facebook, I have to keep the cursor moving in order for firefox to process and progress to the next page.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)