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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot open additional tabs

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  • 4 hierdie probleem
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  • Laaste antwoord deur 58Walnut

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I open up Firefox and all I am allowed to access is this page. If I click on the tab to open that, nothing happens. I've gone into the options page to look at the tab configuration and everything seems fine. With this happening, I am only able to look at one page. I can't even open another internet page.

I open up Firefox and all I am allowed to access is this page. If I click on the tab to open that, nothing happens. I've gone into the options page to look at the tab configuration and everything seems fine. With this happening, I am only able to look at one page. I can't even open another internet page.

Gekose oplossing

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

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Gekose oplossing

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

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Thank you - that was the issue!