This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or sucure site. Where is the symblol informing me that the web site is sucure?

  • 1 antwoord
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur Helper7677

more options

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or secure site. Where is the symbol informing me that the web site is secure?

I just downloaded Firefox 4. in the past version i had a small pad lock displayed in the lower right corner when i went to a banking or secure site. Where is the symbol informing me that the web site is secure?

All Replies (1)

more options

The padlock is no longer a part of Firefox; it can give users a false sense that a site is secure by not supplying all of the information about a site. Familiarize yourself with the Site Identity Button in Firefox:

You can install an add-on to show a padlock in the URL/Location/Address bar:




You need to update the following:

  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  3. Update the Java plugin to the latest version.