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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox will not start at all

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  • 5 hierdie probleem
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  • Laaste antwoord deur DrBob

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Firefox ran fine last night. I started up my computer at 6:30 AM Saturday 4:30 and was told I needed to wait while Firefox updates were installed. Then I got an error message saying it could not be updated because another copy was running. It wasn't, as far as I know. After that, absolutely nothing happened when I clicked on the icon or tried to Run or Open firefox. No error messages, nothing at all, even after restarting twice.

Firefox ran fine last night. I started up my computer at 6:30 AM Saturday 4:30 and was told I needed to wait while Firefox updates were installed. Then I got an error message saying it could not be updated because another copy was running. It wasn't, as far as I know. After that, absolutely nothing happened when I clicked on the icon or tried to Run or Open firefox. No error messages, nothing at all, even after restarting twice.

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I had the problem after I restarted the computer when Firefox indicated that was needed to install updates. After that every attempt to start Firefox resulted in no response at all. I went to my program list and found Firefox Safe Mode. That started OK. I then closed it. After that Firefox started OK.

Bob G.