This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

This connection is untrusted

  • 2 antwoorde
  • 12 hierdie probleem
  • 10 views
  • Laaste antwoord deur cor-el

more options

I have a website named www.leadzetta.com. When I go to the My Account page after login, it shows me untrusted connection (ownership not verified) with red lock on the status bar. But when I refresh the browser with the same link, warning gets away and shows trusted connection. Other browsers don't show any warning for this and I have all the updated and correct SSL certificates.

I am not sure why the warning is being shown by the browser on first load and when we refresh the page it gets away.

That same thing happens even with gmail account.

Please help!

I have a website named www.leadzetta.com. When I go to the My Account page after login, it shows me untrusted connection (ownership not verified) with red lock on the status bar. But when I refresh the browser with the same link, warning gets away and shows trusted connection. Other browsers don't show any warning for this and I have all the updated and correct SSL certificates. I am not sure why the warning is being shown by the browser on first load and when we refresh the page it gets away. That same thing happens even with gmail account. Please help!

All Replies (2)

more options

Well, I can't login to test it of course since I don't have an account, but the page seems to load just fine.

Could you try updating to 3.6.17 since it contains a security update which may possibly affect the way login functions. You can do that via Help | Check For Updates.

You also need to update Java via Windows Control Panel | Java | Update.

more options

That is a problem with that server.
The server doesn't send a required intermediate certificate.

You can check that with via this website (www.leadzetta.com);

You can contact the website and ask them to install that missing certificate.