This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My back, forward buttons are grayed out and my refresh button doesn't do anything?

  • 1 antwoord
  • 15 hierdie probleem
  • 12 views
  • Laaste antwoord deur Bobi2011

more options

Since the update to 4.01, yesterday, my back and forward buttons are disabled and grayed out. Also when I click on the refresh button, nothing happens. Even my F5 key doesn't work. I have to right click on the tab itself and reload tab from the context menu. This is only since upgrading to 4.01. I have rebooted my system. I have cleared my cache. I have restarted Fire fox several times.

Since the update to 4.01, yesterday, my back and forward buttons are disabled and grayed out. Also when I click on the refresh button, nothing happens. Even my F5 key doesn't work. I have to right click on the tab itself and reload tab from the context menu. This is only since upgrading to 4.01. I have rebooted my system. I have cleared my cache. I have restarted Fire fox several times.

All Replies (1)

more options

I'm following up on my own question since I figured out the problem and someone else may have it come up on them.

I disabled most of my add-ons, after re-starting Firefox in "Safe Mode". I added back only the ones I've had with previous versions of Firefox. It then started to work correctly.

I'm thinking it might have been Java.