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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My comcast.net homepage will open ok in internet explorer browser but only opens a partial page with Mozilla Firefox. No error messages given it just won't include all the information that usually loads. Any suggestions

  • 2 antwoorde
  • 5 hierdie probleem
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  • Laaste antwoord deur cmullins40

cmullins40
cmullins40
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It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

If needed, delete the site's cookies

Right-click the page, choose View Page Info > Security > "View Cookies"

cmullins40
cmullins40 Vraag-eienaar
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I tried what you suggested and unfortunately it didn't help. My homepage still won't load correctly. Any other suggestions? Thanks!