This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My online banking doesn"t support FF 4.0. Where can I find V 3.5?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur laswa

more options

I came here looking for an older version of FF to download, but a search comes up with nothing. Also, is it likely that the bank will update its support as soon as the weekend is over?

I came here looking for an older version of FF to download, but a search comes up with nothing. Also, is it likely that the bank will update its support as soon as the weekend is over?

Gekose oplossing

It is better to use 3.6 rather than 3.5. If you downgrade from 4.0 to 3.5 you will lose some data such (history and cookies), if yo downgrade to 3.6 you do not lose this data.

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

It is better to use 3.6 rather than 3.5. If you downgrade from 4.0 to 3.5 you will lose some data such (history and cookies), if yo downgrade to 3.6 you do not lose this data.

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

Wow, 2 minutes, that was quick! Thank you!