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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot see the padlock when I go to secure [Banking] sites. Can I be certain that I am accesing it securely?

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I cannot see the padlock icon, when visiting secure sites. For example Internet banking site. How do I know that I am securely visiting them?

I cannot see the padlock icon, when visiting secure sites. For example Internet banking site. How do I know that I am securely visiting them?

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In Firefox 4 you no longer have the Status bar that showed the padlock in previous Firefox versions.
The padlock only shows that there is a secure connection and doesn't guarantee that you are connected to the right server.
So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL.
The functionality of the padlock has been replaced by the How do I tell if my connection to a website is secure? on the left end of the location bar.

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