When trying to get my bank account, I get an untrusted connections message.
When I use Firefox as my internet connection and try to access my bank account, a screen with the message Untrusted Connection appears. I have been checking my account until today with no problem.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Who is the issuer of that certificate?
You can retrieve the certificate and check who issued the certificate.
- Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
- Click the "View..." button to inspect the certificate and check who is the issuer.