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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In Ask search engine image background will not save

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  • 1 het hierdie probleem
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  • Laaste antwoord deur Xircal

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When I load image backgound in Ask search engine it loads but cannot be saved. receive the following dialogue "Firefox could not install the search plugin from "http://sp.uk.ask.com/askjeeves_ff.xml" because an engine with the same name already exists. I cannot find any duplicate files on computer. The same problem occurs in safe mode.

When I load image backgound in Ask search engine it loads but cannot be saved. receive the following dialogue "Firefox could not install the search plugin from "http://sp.uk.ask.com/askjeeves_ff.xml" because an engine with the same name already exists. I cannot find any duplicate files on computer. The same problem occurs in safe mode.

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There are compatibility issues between Firefox and Ask. See http://kb.mozillazine.org/Problematic_extensions