This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 5 Beta will not check for updates from an account with no administrator privileges and will not prompt for administrator privileges to apply a downloaded update

  • 2 antwoorde
  • 20 hierdie probleem
  • 7 views
  • Laaste antwoord deur Raistan

more options

I cannot get Firefox 5 Beta to check for updates using an account with no administrator privileges. Firefox 5 Beta downloaded an update (from Beta 2 to Beta 3), and now there is an Apply Update button in the About Firefox window that will not do anything, even after the update is properly applied from a different account with administrator privileges.

I am using Windows 7 Professional 64-bit. I typically use Firefox from an account with no administrator privileges and provide administrator credentials only when prompted to install or remove software.

I cannot get Firefox 5 Beta to check for updates using an account with no administrator privileges. Firefox 5 Beta downloaded an update (from Beta 2 to Beta 3), and now there is an Apply Update button in the About Firefox window that will not do anything, even after the update is properly applied from a different account with administrator privileges. I am using Windows 7 Professional 64-bit. I typically use Firefox from an account with no administrator privileges and provide administrator credentials only when prompted to install or remove software.

Gekose oplossing

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

Lees dié antwoord in konteks 👍 3

All Replies (2)

more options

Gekose oplossing

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

more options

first time when i download no need password but now need?i has no idea