This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot access my Add-ons Collections account that I just registered, and I never received the confirmation email.

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur dleemaas

dleemaas
dleemaas
more options

I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

Gewysig op deur dleemaas

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this forum for help with that.
https://forums.mozilla.org/addons/

dleemaas
dleemaas Vraag-eienaar
more options

There's no link to contact the board administrator, as the help section at that forum suggests to do, and I can't login in the first place in order to post a question to ask how I'm supposed to be able to access my account. Any suggestions?