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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I just switched computers and verified my profile, but my settings and bookmarks are missing. I am running 5.0.

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I switched my files from my old XP laptop to a new Windows 7 laptop. I verified the profile and it is selecting the same profile as my old computer, but I still do not have any bookmarks, settings, etc. What am I doing wrong?

I switched my files from my old XP laptop to a new Windows 7 laptop. I verified the profile and it is selecting the same profile as my old computer, but I still do not have any bookmarks, settings, etc. What am I doing wrong?

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What do you mean by "I verified the profile and it is selecting the same profile as my old computer"?

Have you seen this?
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile