This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My computer just updated Windows 7 (23 updates) and rebooted, and since then Firefox will not open.

  • 2 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur jranney

jranney
jranney
more options

There are no error messages, it just won't start. It does not show up in the task manager. I have rebooted, I have tried starting from the taskbar, the desktop, and the folder. No luck. I downloded Firefox 5 to see if that would help and the program ran after the update, but once I closed it, it would not start again. Help! I need my bookmarks and cookies!

There are no error messages, it just won't start. It does not show up in the task manager. I have rebooted, I have tried starting from the taskbar, the desktop, and the folder. No luck. I downloded Firefox 5 to see if that would help and the program ran after the update, but once I closed it, it would not start again. Help! I need my bookmarks and cookies!

All Replies (2)

DragonRose313
DragonRose313
more options

I had the same problem. I just downloaded firefox again, and that fixed it.

jranney
jranney Vraag-eienaar
more options

Did you have to uninstall Firefox first? I tried it and it didn't work...